1. Domestic Shipping Policy

Blocktor delivers products across India through trusted courier and logistics partners.

2. Shipping Charges

Free shipping is available on all prepaid orders across India.

No additional shipping charges shall apply on prepaid orders placed through the official Blocktor website.

3. Cash on Delivery (COD)

Currently, Cash on Delivery (COD) service is not available for Blocktor orders.

All orders must be prepaid using the payment options available on the website.

4. Order Processing & Delivery Timeline

Orders are generally processed and dispatched within 1–3 working days after successful payment confirmation.

Estimated delivery time is approximately 5–10 working days from the date of dispatch depending on delivery location and courier availability.

Orders placed on Sundays, public holidays, or during non-working hours may be processed on the next business day.

During festivals, high-demand periods, severe weather conditions, public restrictions, or unforeseen logistical disruptions, delivery timelines may be extended.

5. Delivery Restrictions

Orders cannot be delivered to P.O. Box addresses or restricted military locations.

Deliveries to remote or rural areas may require additional transit time depending on courier accessibility.

6. International Shipping

Currently, Blocktor does not offer international shipping services.

For international order inquiries or export-related requirements, customers may contact the support team through official communication channels.

7. Order Cancellation Policy

Customers may request cancellation only before the order has been dispatched from the warehouse.

Cancellation requests may be submitted through:

• Official support email
• Customer support call request

Once an order has been dispatched, cancellation requests shall not be accepted.

8. Cancellation by the Company

Seaconch Private Limited reserves the right to refuse, cancel, or limit any order under circumstances including but not limited to:

• Incorrect product pricing or technical errors
• Suspected fraudulent transactions
• Incomplete or unverifiable customer information
• Violation of website policies
• Product unavailability or inventory issues

In such cases, prepaid amounts received from customers shall be refunded through the original payment method within a reasonable processing period.

9. Incorrect Address & Failed Delivery

Customers are responsible for providing accurate shipping details at the time of placing an order.

If delivery fails due to:

• Incorrect address details
• Invalid contact information
• Unavailable recipient
• Customer-related delivery issues

Additional re-shipping charges may apply.

10. Coupon & Promotional Offer Terms

Promotional coupons and discount offers remain valid only for the specified duration and campaign conditions.

Coupons may be modified, suspended, or withdrawn without prior notice at the sole discretion of Seaconch Private Limited.

Only one promotional coupon may be used per order unless otherwise specified.

Coupons apply only on eligible products listed on the official Blocktor website.

Discounts obtained through promotional offers are non-transferable and cannot be redeemed for cash.

In case of order cancellation or refund, effective discount values may be adjusted accordingly.